I know it's been a little while since I've done any real shopping there, but man has it gone down hill. Last week, after asking here about which push mowers were the best, I stopped in there to look at their Hondas. I talked to an employee who showed me some that were on the DC list. One had a price of 449 where the other two ones that were identical were 499. He told me I could have it for that price, but since they were DC's they would probably come down in price pretty quick. So I stopped in today to check but that employee wasn't around so I had them call for a manager and I explained to her what the guy had said and asked if they had indeeed gone down some more. She told me that no, they were 499 and that she wouldn't even honor the 449 price because she didn't have any proof. Not I'm sorry, I'll see what I can do, but this is the price and that's it. I told her that was fine that I would just spend half a grand some where else then. Do these companies realize that by treating customers like that they are going to be losing not only that immediate purchase, but my purchases down the road?? Oh well, when they are sitting around wondering why their sales are down and no one shops there, I'll know why. Nik P.S., I went to ebay and bought the same mower for less then what they had, so I guess it all worked out in the end.