Lennox furnace warranty

Discussion in 'Shop Talk' started by fishhead, Nov 8, 2007.

  1. fishhead

    fishhead Well-Known Member Supporter

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    Has anyone had trouble with getting Lennox to honor it's lifetime warranty on the Lennox Pulse heat exchanger? A friend just emailed me and said his is shot and Lennox no longer honors the lifetime warranty.

    What's up with that?
     
  2. hunter63

    hunter63 Well-Known Member

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    What did he mean, they won't honor the warranty?
    That they won't replace it?
    Probably not, as they don't make them any more, but they usally do give a big discount on a new unit.
    Rheem has been doing the same thing with their "drum" units from the 80's and early 90's.
     

  3. farminghandyman

    farminghandyman Well-Known Member Supporter

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  4. fishhead

    fishhead Well-Known Member Supporter

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    Thanks for the info.

    I don't have all the details yet because he hasn't emailed me any new info but he said his furnace guy said it was shot and that Lennox wasn't honoring the lifetime warranty but it's possible that something got lost in the translation.

    He was going to call Lennox directly.
     
  5. farminghandyman

    farminghandyman Well-Known Member Supporter

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    of he finds out any thing could you give a basic report of his findings?