I am behind on my truck note. I paid a full payment online on Wed. and was paying another $200.00 today and will pay another $300. next Friday. When I made the payment on Wed., I called them and gave them the reference # and told them I'd be paying another $200. today. The lady I spoke with was very nice and said I needed to get caught up as soon as possible and I let her know that I intend to. So everything was fine. She said just to call and let them know when I make a payment so they can log it. I tried to pay the $200. online today, but their system won't let you pay less than a full payment. So I called in to give them a check on the phone. The first guy I got on the phone was so rude. He was insisting that I pay the entire amount that I am past due. I let him know that I had talked to a senior account manager and we had worked out the payments. He refused to take the check and wouldn't transfer me to a manager. So I hung up on him. I waited a few minutes and called back and asked for the lady I had talked to on Wed. She wasn't in so I got another manager. He was worst than the 1st idiot. I ended up hanging up on him too and just mailing the $200. check. I really wanted to do the check on the phone, because it would stop interest from being added to the account on the past due amount. I don't know why they were acting this way. I doing everything that I said I would do get them caught up. I don't know if I'm angry or disgusted.