Have you ordered from Gurney's - problems?

1760 Views 14 Replies 13 Participants Last post by Reauxman, May 7, 2004

Michael W. Smith

Discussion Starter · Apr 30, 2004

I ordered from Gurney's this year due in part to their coupon for $25.00 off an order if you spent $25.00. Ordered seeds, 4 mulberry trees, and 2 peach trees.

Got the seeds shortly after I placed the order.

Several weeks ago, I got a box from them that had the mulberry trees and 2 pear trees (huh?). The packing list never said anything about pear trees & the peach trees were backordered, so I figured the pear trees must be an extra gift for having to wait.

Just received another box from them the other day. Inside was the peach trees . . . . . all 4 of them! Now, when I ordered the peach trees they were on special, buy 1 get 1 free for $24.95. I only paid $24.95, but ended up with 4. The packing list lists 1 peach tree on it 4 seperate times.

Last year, when I ordered, I got exactly what I ordered and no more. So are they being generous this year or what?

Has anybody out there ordered through them and received your order? Did you get exactly what you ordered, or did you get extra too?

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Windy in Kansas

· #2 · Apr 30, 2004

Well my problem was more the opposite. I received the seeds I had ordered, but not the potato sets. After weeks of waiting I finally called and asked when they would be shipped, that time was already past prime planting time.

Huh, you ordered potatoes? Oh yes, here it is on your order. None were shipped.
I know that, when will they be shipped?
Sorry, we're all out this year so will send you a refund.
I didn't get the free gift with purchase either.

ARGH! I couldn't get seed potatoes locally as the small town had sold out of their supply.

Some 25 years later and I've never given Gurneys another order.
I may pay a little extra with another company, but at least I know I will either get my order filled or be told it won't be.

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G

· #3 · Apr 30, 2004

http://gardenwatchdog.com/

LWMSAVON

· #4 · Apr 30, 2004

Mine's the opposite too,..

I got the seeds but still waiting on my dwarf fruit trees

gccrook

· #5 · May 1, 2004

I got all my order OK except for the strawberries which are now late for here. They finally answered my email saying that they had a late start to their spring weather and were behind on some things. I will say that the quality of their trees has declined in the last 2 years. I ordered some treed from them, from Stark Bros. and from some guy on Ebay. The guy on Ebay was the cheapest, and his treed were very nice quality. Stark Bros were great quality, but more expensive. Gurneys were barely acceptable quality and more expensive than the ebay order. Probably will not order from gurneys any more except for seeds.

modjadje

· #6 · May 1, 2004

Years ago I ordered from them and was very disappointed in the size of the plants. Gave them another try this year because of the special offer, and will definitely not order from them again. The $9.95 blueberry bareroot plant (twig) was barely 8 inches high ... really just a glorified twig. The Manchurian Apricot were OK, and the Red Prairie Mallow has still not arrived, a whole month after the other two parcels arrived. I had placed a second order before the first showed up, and none of that had been delivered by yesterday and with the hot weather we've been having it is no longer a good time to plant bareroot asparagus and strawberries, so I sent them an email last night to cancel the second order. I have not had a response yet. No, I am cured, not even $25 off offers will get me to use them again.

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Hank - Narita

· #7 · May 1, 2004

We ordered from Gurneys and everything came OK. Have to wait for planting the seeds.

GeorgeK

· #8 · May 1, 2004

I've found they have a good refund policy, but the quality is a little off. Ive had better luck with their row run, and half priced specials than their top of the line stuff

Michael W. Smith said:
I ordered from Gurney's this year due in part to their coupon for $25.00 off an order if you spent $25.00. Ordered seeds, 4 mulberry trees, and 2 peach trees.

Got the seeds shortly after I placed the order.

Several weeks ago, I got a box from them that had the mulberry trees and 2 pear trees (huh?). The packing list never said anything about pear trees & the peach trees were backordered, so I figured the pear trees must be an extra gift for having to wait.

Just received another box from them the other day. Inside was the peach trees . . . . . all 4 of them! Now, when I ordered the peach trees they were on special, buy 1 get 1 free for $24.95. I only paid $24.95, but ended up with 4. The packing list lists 1 peach tree on it 4 seperate times.

Last year, when I ordered, I got exactly what I ordered and no more. So are they being generous this year or what?

Has anybody out there ordered through them and received your order? Did you get exactly what you ordered, or did you get extra too?

suelandress

· #9 · May 1, 2004

Michael, sounds like you have a pleasant problem

I too, took Gurneys up on there special offer this year. I only got what I ordered! I think they shipped too late on the strawberries (which looked a bit peaked to begin with) but everything else....blueberries, manchurian apricot and seeds...was fine.
My Henry Field's raspberries, however, still haven't broken dormancy

Are Gurney's and Henry Fields related....they have the same catalog pics..

randy in central missouri

· #10 · May 2, 2004

i've had real good luck with gurneys the last few years. i've had a couple of trees die, but i think it was more the heat and drought than anything. they were prompt to send me some more.

randy

chickenman

· #11 · May 2, 2004

Mike, I had a similar "problem". I ordered 2 dwarf pear trees, and 2 peach trees. I got double that. They were very nice quality. I managed to find room for all 8 of them. Mine came from Henry Fields which is basically the same company.

G

· #12 · May 4, 2004

Sue,
It's my understanding that Gurney's is now part of a big company that owns a lot of the little companies that used to be their own boss. I don't know if Henry Fields is one of them, but it looked to me like a lot of the big name catalogs are now run under the same aegis. I don't know where to point you for the specifics-- maybe gardenwatchdog.com has the scoop?

Regards,
Darren

james dilley

· #13 · May 5, 2004

darren you are right last yr i looked up seed co. on the net it stated that feilds and gurney's were under an umbrella of seed co's, for lack of a better word there is also a law the big guys are trying to get passed to prevent you from saving your own seeds ,that redundint i think ,i have not ordered from gurney's for over 20 yrs myself.

1farmgirl

· #14 · May 6, 2004

I've not had good luck with stuff I ordered from Gurney's. Probably won't use them again. I tried Henry Fields this year and was pretty disappointed. My order was all spaced out. The first package I got, luckily only one bean seed packet broke open in the big envelope. When I talked to the office about another problem I had, I mentioned that and the lady was quite rude. Said I should have said something about it then, they had a return policy. I wasn't interested in returning anything and waiting another forever to get my seeds. I just wanted to mention it so they could take some precautions in the future?? That lady cured me of any future purchases.

Kathy

Reauxman

· #15 · May 7, 2004

Got the seeds, never got the strawberries. Can't find my order number. no big deal, my coupon was $20 free, I didn't pay a dime. If I get another coupon, I'll use it. Let them keep sending them, i'll keep using them as long as I don't have to pay anything.

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