Does anyone know if there is a trick to turning on the main water valve or sometimes called buffalo valve at the street. I have turned them on and off before but this one does not want to turn. Tried both directions but nothing. Do not want to break something so no big cheater bar. Called the city to turn it on but they never come. Called last week and they are supposed to be here today, I've been waiting seven hours. Working out of state so this is costing a lot of money in delays. Do not think it is frozen because I had two other (local) locations turned on with no problem. In Bayshore New York and they are not taking care of business.