[ladycat]

I've googled to see if there are any keyboard commands I can try. Haven't turned up anything. When I try to open the tray using the button, the light comes on and it makes a noise like it's trying, but it doesn't budge.

How can I get it open?

 

[arabian knight]

there should be a little hole close to the button, that you can stick a pointed object in like a paper clip something like that, and then that should Release and open the door.
I have had to do that once or twice. Also have to turned it off and started it back up again? If not you may want to try that also.

 

[ladycat]

The paper clip worked! THANKS!!!!!!! :dance:

 

[Tricky Grama]

Maybe someone had been using it as a coffee cup holder??

 

[ladycat]

Maybe someone had been using it as a coffee cup holder??

Not me!! I've heard those jokes, though.