Cant access a program I downloaded

426 Views 3 Replies 3 Participants Last post by Rockytopsis, May 6, 2010

Rockytopsis

Discussion Starter · May 6, 2010

It is my fault but I don't know how to correct it. The program was trying to access the interned and I clicked by mistake "always deny this program" when I should have clicked "always allow"

Any help would be appreciated.
Nancy

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arabian knight

· #2 · May 6, 2010

Rockytopsis said:
It is my fault but I don't know how to correct it. The program was trying to access the interned and I clicked by mistake "always deny this program" when I should have clicked "always allow"

Any help would be appreciated.
Nancy

You should be able to open the program click on "Preferences" and change it back to allow.

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RiverPines

· #3 · May 6, 2010

Rockytopsis said:
It is my fault but I don't know how to correct it. The program was trying to access the interned and I clicked by mistake "always deny this program" when I should have clicked "always allow"

Any help would be appreciated.
Nancy

Open the program that denies the access, sounds like your firewall and you can change the setting for that program in there.

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Rockytopsis

Discussion Starter · #4 · May 6, 2010

RiverPines said:
Open the program that denies the access, sounds like your firewall and you can change the setting for that program in there.

Thank you, I got it back, I will pay more attention as to which "always" I click on from now on and not be so quick to just hit "always"

Thanks again
Nancy

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