in dec 06 I asked the bank if I could access my LIRA(401k)locked in pension $$..jumped thru all the hoops and was finally told"yes come down and get it".When I got there the mgr said theres been a mistake..this $$ was made in Manitoba and u cant access it.each prov has their won rules.I asked how his finance person could tell me one thing and then he tell me another..He just said it was a mistake.
In june I started checking into it again..called banks head office and was told the bank had made a mistake and he $$ were accessable.I went to the website and a d.l the forms.made an appt with the bank so they could fill in their part and sent it off.Got the confirmation/release letter and took it to the bank.I explained that in dec they(the bank) had screwed this up so i got all the info myself and this (the letter)was the result.The woman at the bank said I should have the $$ in week or so.Last week she called to say the approval had been recinded because the $$ were made in Manitoba.
I was furious.We are about to lose our house and the $$ mite save us.I said how did the securities commission figger I made the $$ in Manitoba,,She said "I told them you did"
some history..
I worked for the gov in ont in the 80,s...1990 I moved to BC..transfered the $$ to BC,,Then I moved to manitoba..transferred the $$ to manitoba..moved back to BC..transferred the $$ back to bc.
I have sent emails to head office (toronto) with details regarding the ineptitude of this branch and have yet to hear back.I have an appt with the manager on tues.I have told head office that I will stay at the bank untill the $$ are in my acct as this is obviously incompetance and stupidity and don,t want to deal with this bank again.
I am expecting to hear from head office tommorow as today is a holiday.
I,m sure I,ll be escorted out of the bank.I am also going to record everything that is said.I have asked for a written explanation several times and all I,ve got so far is a snide apology from the woman who speaks for the manager.
anybody have dealings like this with their bank ? or am I just the lucky one?
In june I started checking into it again..called banks head office and was told the bank had made a mistake and he $$ were accessable.I went to the website and a d.l the forms.made an appt with the bank so they could fill in their part and sent it off.Got the confirmation/release letter and took it to the bank.I explained that in dec they(the bank) had screwed this up so i got all the info myself and this (the letter)was the result.The woman at the bank said I should have the $$ in week or so.Last week she called to say the approval had been recinded because the $$ were made in Manitoba.
I was furious.We are about to lose our house and the $$ mite save us.I said how did the securities commission figger I made the $$ in Manitoba,,She said "I told them you did"
some history..
I worked for the gov in ont in the 80,s...1990 I moved to BC..transfered the $$ to BC,,Then I moved to manitoba..transferred the $$ to manitoba..moved back to BC..transferred the $$ back to bc.
I have sent emails to head office (toronto) with details regarding the ineptitude of this branch and have yet to hear back.I have an appt with the manager on tues.I have told head office that I will stay at the bank untill the $$ are in my acct as this is obviously incompetance and stupidity and don,t want to deal with this bank again.
I am expecting to hear from head office tommorow as today is a holiday.
I,m sure I,ll be escorted out of the bank.I am also going to record everything that is said.I have asked for a written explanation several times and all I,ve got so far is a snide apology from the woman who speaks for the manager.
anybody have dealings like this with their bank ? or am I just the lucky one?