
11/12/10, 02:40 PM
|
 |
|
|
Join Date: Dec 2002
Location: Northeast Ohio
Posts: 4,212
|
|
|
The sensor was replaced this morning and I told the guy to listen for a sound in the right rear brake. He heard it and I told him to take a look because I was worried and the brakes haven't been right since the people at Monroe worked on them. Turns out the spring they put on the shoes was loose and rolling around inside scoring the drum. He said the stud or whatever that holds the spring had broken off. Monroe said they had put a new one in. They also said they had cleaned and adjusted both rear brakes. Another lie. They were both full of brake dust and he told me that the left one had never been removed. They needed a torch to get it off. Anyway, they turned the drums and put in a kit to fix the broken stud and spring and new shoes. Another $167, but it is worth it to me to know I can stop. I can't believe the difference. I was having to push down hard and pump the brakes to stop. Now they are back to where they were before Monroe touched them. It makes me wonder what else they lied about. I spent about $2000 over the last three months there. Never again. My van is a Dodge, but I took it to the Chevy dealer here in town, because they were so good with service when I had my Malibu. At least I feel like I got what I paid for. Why not Wally Armour, the Dodge dealer? Because when I called for a parts quote they were supposed to call me back. They didn't. When I called wanting to take the van there for this sensor problem, they were supposed to call me back. They didn't. Two strikes and you're out as far as I'm concerned. At least the Chevy place wants my business. OK, rant over.
Nomad
|