Take that, snotty Tractor Supply lady!

MaddieLynn · #1 03/25/12, 10:22 PM

So I go into Tractor Supply today and ask for Corid. I explain that I want it to deworm goat kids. The lady looks and can't find it. We are about to leave when she finds it somewhere else. She tells me, "Oh, that's for treating coccidia. Coccidia is a bacteria. Corid is an antibiotic." All while barely hiding the eye-rolling going on.

So when I get home, I decide to look up coccidia (again) because I really thought I was right. Lo and behold, coccidia is a single celled parasite!

MaddieLynn - 1; Snotty Tractor Supply lady - 0.

bee · #2 03/26/12, 12:07 AM

Well actually..hmmm..you both were mistaken. You told her you wanted to deworm the kids..she looked for a wormer. Yes coccidia is a parasite but it is not a worm..rather a protozoan, not a bacteria. And Corid is not an antibiotic, it is a coccidiastat.

If one wanted to split hairs finely enough viruses,bacteria,worms,flukes and protozoans could all be considerd parasites if they live,feed and breed in another living creature to that hosts detriment.

You were more "right" than she but many would have stopped looking for your product after not finding it in the wormer section. I am glad you got it and hope it takes care of your kids needs. bee

JBarGFarmKeeper · #3 03/26/12, 12:07 AM

Quote:

Originally Posted by MaddieLynn

So I go into Tractor Supply today and ask for Corid. I explain that I want it to deworm goat kids.

MaddieLynn - 1; Snotty Tractor Supply lady - 0.

But it's NOT a worm....however, it's NOT a bacteria either

SilverVista · #4 03/26/12, 12:12 AM

Well, while coccidia is a parasite, it's not a worm -- it's a protozoan oocyst. So you have to give the TSC lady credit for knowing that Corid isn't a wormer, but she DEFINITELY needs to brush up on the rest of her knowledge!

We don't have TSC, but we do have a coop chain that carries pretty much all the same products. 25 years ago you were guaranteed to get a retired farmer behind the counter who had BTDT with any crop or livestock you could imagine. These days the real farm stuff is hidden in the warehouse, the store functions more like a suburban pet and garden shop, and the registers are full of cashiers who barely understand how to access the database, let alone advise about special livestock needs. Our local branch is very VERY fortunate to have two employees with extensive livestock knowledge, but one is usually assigned the loading dock and the other is often buried in paperwork. If you seek either out, they're on the hotseat to answer your questions and get back to looking busy for the upper management. We feel as though the general knowledge among the rest of the employee pool has been on a downhill trend for several years now. It's all about the money, you know!

So... most important question..... are you going to go back with a little corrective information for Miss Snot?

Bearfootfarm · #5 03/26/12, 02:46 AM

She knew more than 99% of TSC employees, and she found what you were looking for.

Alice In TX/MO · #6 03/26/12, 06:53 AM

Print out these info pages for your goat notebook, and print a set for the TSC lady, too.

Info on dewormers and coccidiastats:
Wormers & Cocci Meds

MaddieLynn · #7 03/26/12, 09:05 AM

I totally understand how easy it is to be mistaken about things. What gets me is that this particular lady is snotty to us every time we go in.

where I want to · #8 03/26/12, 01:25 PM

Quote:

Originally Posted by MaddieLynn

I totally understand how easy it is to be mistaken about things. What gets me is that this particular lady is snotty to us every time we go in.

Then no matter what you said or what she said, she's wrong. As an employee her job is selling you what you need, not making herself feel important.
If she had just said "I found it under antibiotic" that was enough.

Cannon_Farms · #9 03/26/12, 03:52 PM

I constantly correct peoples misthinking even with our (tsc) local competitors when I am trying to find something we dont carry.
TSC has changed a great deal in the past few years, used to be we tried to recruit homesteader type people but unfortunately we dont pay enough to attract them and really as a company dont train them to know much about things except the basics of feed, mowers, bulk clothing, welding and other power equipment.
Im still trying to convince the corporate office we need to carry dimethox

edited to ad, snotty rude behavior is not tolerated by the company if you call and complain or talk with the store manager they should resolve their issues.

CarolT · #10 03/26/12, 08:29 PM

LOL It was the new local store manager who decided to be snotty and rude to me. I still don't know why. I didn't go in for several months and when I did, he acted civil. But the 4 times I wound up going in for something I couldn't find elsewhere the first few months he was there almost broke me of ever going back...

And someone else was with me, he was very friendly to her and she also noticed his behavior and was surprised. Maybe he thought I was someone else

ArmyDoc · #11 08/31/12, 12:00 PM

Quote:

Originally Posted by MaddieLynn

So I go into Tractor Supply today and ask for Corid. I explain that I want it to deworm goat kids. The lady looks and can't find it. We are about to leave when she finds it somewhere else. She tells me, "Oh, that's for treating coccidia. Coccidia is a bacteria. Corid is an antibiotic." All while barely hiding the eye-rolling going on.

So when I get home, I decide to look up coccidia (again) because I really thought I was right. Lo and behold, coccidia is a single celled parasite!

MaddieLynn - 1; Snotty Tractor Supply lady - 0.

Lol. Aside from the other issues, she seems to think an antibiotic isn't what you would use to treat a bacterial infection.

mamaC11 · #12 08/31/12, 01:22 PM

i hate our TSC...we always get poor service and items we buy there are always busted or missing pieces. Our locally owned feed store prices are insane so I grumbly walk into TSC for our needs, lol.

momagoat61 · #13 08/31/12, 01:28 PM

I shop TSC and I have also worked at TSC wayyyy back in the late 80's,early 90's for almost 3 years and I still haven't forgot that experience. I can honestly say I was the only component employee staffed during that time. I worked the floor and worked customer service and answered the phone all at the same time. I was also head cashier...Why, because no one eles could be found unless you walked back to the wear house where 4 or 5 incomponent employee's would be standing around just avoiding the sales floor and the phone.. I knew 50% of the customers that was walking through the front doors and I knew what they where coming in to purchase 85% of the time, if they needed assisstance they know who to look for. I'll never forget the day the ----- hit the fan in the store managers office... My written out 2 page resignation wasn't up for dicussion either, I made that clear before that little meeting ever took place. I think I even seen a tear in his eye. I still shop TSC put I don't ask for any help and I still find myself helping people while i'm in the store because customers are still looking for someone to help them, just makes me sad. I'll not say which TSC store I worked at other then It was within 50 miles from the Corporate Office..

nehimama · #14 08/31/12, 01:36 PM

I hate that you had those kinds of experiences there. I worked for TSC years ago, and LOVED working there! I had lots in common with most of our customers. I made it my business to know where everything was in the store, and most of my co-workers had very helpful, congenial attitudes towards customers & each other as well.

Tallabred · #15 08/31/12, 06:04 PM

My TSC is great. Helpful and friendly. Always trying to help me save.

machinistmike · #16 08/31/12, 06:12 PM

Quote:

Originally Posted by MaddieLynn

I totally understand how easy it is to be mistaken about things. What gets me is that this particular lady is snotty to us every time we go in.

maybe she's just returning the favor????

Pony · #17 08/31/12, 07:29 PM

Quote:

Originally Posted by machinistmike

maybe she's just returning the favor????

Why in the world would you say something like that?

Wow.

machinistmike · #18 08/31/12, 09:05 PM

Quote:

Originally Posted by Pony

Why in the world would you say something like that?

Wow.

when she says the woman is snotty everytime they go in, that doesn't make you ask yourself maybe there's more to this? wow

Donna1982 · #19 08/31/12, 09:10 PM

Quote:

Originally Posted by machinistmike

when she says the woman is snotty everytime they go in, that doesn't make you ask yourself maybe there's more to this? wow

I've met people who are just rude, negative,snotty no matter how nice you are to them. Just because she is that way every time Maddie goes in does not mean its Maddie who causes it. So far on here she has been nothing but nice from what I can remember.

Pony · #20 08/31/12, 09:20 PM

Quote:

Originally Posted by Donna1982

I've met people who are just rude, negative,snotty no matter how nice you are to them. Just because she is that way every time Maddie goes in does not mean its Maddie who causes it. So far on here she has been nothing but nice from what I can remember.

Eggzackly.

Thanks, Donna.