
04/10/08, 09:49 AM
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Join Date: Jul 2005
Location: Donovan, Illinois
Posts: 1,376
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Well, Emily, in case you see this, I have something to suggest. It may not be the case. Yesterday I said my modem was fried too, but I just couldn't understand why. Well, I went to WalMart, and bought a cheap modem (actually the same one Dell would have sold me, so it's fine). I paid 26 bucks plus tax for it, got it home, installed it, hooked the computer back up...
it didn't work.
I was so perplexed.
I spent the evening on my hubby's crappy laptop. When I logged off to go to bed it hit me. I had been so focused on it being a computer problem that I didn't check the actual phone line.
I have two lines in my 'office'. One is for the house phone, and one is soley for the computer. I unhooked the house phone, and plugged the computer phone line into the house phone jack and VIOLA!!!
I'm here now on my computer. (yay, happy dance) but on the house phone number. It was the phone line jack that was fried. (It's not the actual phone line because it works just fine on hubby's computer in his office... it's my wall jack that got incinerated apparently).
I changed the modem for nothing, lol... but it wasn't that expensive and I now know how to open the Dell casing (I couldn't for the life of me figure it out, there weren't any screws, nothing like on my old computer... comes in handy to actually LOOK at the manual that comes with the computer. Turns out it was so simple it wasn't even funny. I little slide latch and the whole side slides right off!!!, ARGH. It only took me about 5 minutes to change the modem... it took me an hour to figure out how to open the computer. hahahahaa)
Anyway, it might very well be your modem, but if it doens't work once you change it, you might want to see if it's the actual phone jack that got busted up. In your case since with the urgency of getting out and not unplugging the comp it probably is your modem. It really isn't hard to change though. Don't let the instructions frighten you. It SOUNDS scary. All that be sure to be grounded (it's important, but easy, not as eery as they make it sound), and using static proof pads (who has them besides computer geeks who go inside their computers all the time?) Just be careful, but you'll be surprised at how easy it is.
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