Quote:
Originally Posted by thermopkt
Actually, most of that is covered on the website while I have never heard any of that from any eye doctor. Every single optical expert that I have ever been to simply did the exam and sent me out to try on frames til I found one I liked and then charged me at least $100 for the frames.
Not saying they are all like that, but in 25 years of wearing glasses in 6 different states, never a peep. I actually didn't know any of that til I read the zenni website.
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Not always the doctor's responsibility. Although DH often nudged patients in the direction that they needed to go with their eye wear selections, lenses/ frame size, etc. Mostly, it's the responsibility of the optician and if he/she didn't inform you of your options then they were not doing their job, the doctor should be informed and the optician replaced. Many times the doctor would frankly tell the patient when the patient insisted on selecting a frame that was inappropriate for their RX, that they needed to select a different frame. Most often if they did not listen to my husband or my advice, we wound up doing a redo on the job and that was money out of our pocket.
Patients are not always right and do not always know what is best for their vision needs. That's why there are eye doctors.
We seldom had a patient defect and buy their glasses on line. We had folks who bought their glasses on line come to us afterwards and buy from us saying, 'never again!'
Yes they paid more, many bought using a payment plan, but our success rate and return customers told us that we were doing our job right.
Like I said, I expected to hear dissenters. I have thick skin. I also have 7 years experience as an optician and DH 40 years as an optometrist so you can take my word on it,take my professional POV, or hey, go buy your glasses on line as an uninformed consumer. All I am trying to do is give everyone a heads up on questions they should be asking when they buy eye wear. No matter where you buy it.
As long as you are happy, good on you!