
12/02/11, 02:56 PM
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Join Date: Dec 2002
Posts: 4,624
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Quote:
Originally Posted by jwal10
Now keep your parts receipt. When I worked in the water dept, you paid the bill, we averaged your normal 4 month winter bill and you got half the difference as a credit on future bills. When I came here there was no adjustment but....You could send a letter to the council, it was up to them. I got that changed, didn't seem fair that if you rented and there was a leak you were responsible for the bad piping. It costs to make water, seems fair that you pay something but the company doesn't need to make a profit off someones misfortune. We now charge the minimum and 1/2 the cost of the water over the minimum, here the minimum is 14.00 which includes the first 3 units (3000 gallons). Over that you pay half the regular rate of $1.00/1000 gallons. or 50 cents/1000. Easy, everyone can figure the bill, no paperwork other than the bill and letter from customer and your reciept for parts or plumber, One time a year though unless extenuating circumstances....James
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I got scared just now talking with my husband when he told me about a friend who had to pay an $8,000 water bill after he had an unnoticed water line break. That was the negotiated down amount.
So I called and talked to the nice lady at our water company, who told me that she had just made my bill and it is $177. That's a big water bill, but I am very, very thankful that it is not much, much bigger. It won't break the bank.
She also told me that the number I'd read on the meter today was the number turned in by my meter reader, which means that next month's won't be huge.
I don't think I ever stopped to be grateful to the meter reader who took the time to stop and tell me that he thought I had a problem.
The lady at the office said we must have caught it just in time.
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