Tricky Grama Delta Stole Your Clothes

Rick · #1 07/02/10, 07:58 AM

I saw you mentio this n another thread......

Assuming it has been 4 weeks reaonable time to cut you a check ( of course they should refund the bag fee for a bag they have not turned back over to you)....

Can you think of a reason you should not warn them you are going public to youtube, the WWW and TV and newpapers and start by posting the claim number and toll free number so any of us who wish to can call and tell them we will boycott Delta until they reimburse for retail costs, bag fee and time to shop?

I'll call.

Tricky Grama · #2 07/02/10, 10:26 AM

Rick-
Thanks so much for your concern.
I should have elaborated in the 'youtube' thread...I DID get my bag but after long hrs of hassels.
Landed in Nashville after layover in Memphis from Dallas. You guessed it, bag stayed in Memphis. Delta person in N'ville said bag would be at my doorstep later that eve. Yeah, right! Oh, so they'll drive it 4 1/2 hrs THIS eve? "Oh, well, how about FIRST thing in AM?" Sure. I give AM address & PM address-as in AFTER 6 pm.
I get a brochure about how sad they are & how to 'track' the bag w/lost bag number & phone # to call.
No bag in AM. Read brochure-they were SUPPOSED to give me a toiletries kit. Nope. Delta lady on phone says it will come that day. VERIFIED am & pm addresses.
No bag that day. All calls to baggage # are disconnected after typing in the bag claim #.

Go on line to track. Bag is scheduled to arrive JULY 10th!! And here I am in N. GA mts, trying to work retail in DD's store to help her out-from 6/15-6/20!
AAAGGGGHHHH!!!
Finally got a customer service person who wouldn't transfer us to the baggage # to get disconnected, and they said it was enroute via FedEX. Great! NO! Wrong address! No one home out in the country w/locked gates!!
Finally figured out there's a way to keep the remote gate open. Sigh. Of course they delivered it to the guest house instead of the main house.

Rick · #3 07/02/10, 09:51 PM

Delta's (NOT) ready when you are.

Tricky Grama · #4 07/03/10, 07:15 AM

You got that right!

Helena · #5 07/03/10, 07:21 AM

Take only carry on luggage..it's alwlays with you..

7thswan · #6 07/03/10, 07:24 AM

Tricky, I didn't know you are haveing these problems, I'm sorry. If there is Anything I can do to help ,Let me know.

Tricky Grama · #7 07/03/10, 03:19 PM

Quote:

Originally Posted by 7thswan

Tricky, I didn't know you are haveing these problems, I'm sorry. If there is Anything I can do to help ,Let me know.

Aw, you're sweet, 7th. I just sent off my claims last week so now have to wait & see. Just asking for the Dollar General undies I bought-didn't have my size so now have some parachutes.

And a pair of shorts from there. Then very expensive shorts & blouse b/c my DD thought I'd better have something nice. AND I want my $25 bag fee back!!!