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  #1  
Old 05/29/09, 01:56 PM
 
Join Date: Feb 2008
Location: North Carolina
Posts: 47
Direct Tv

I have been a customer of Direct TV for 10 years. Because of the increase in cost I cancelled my service several months ago. We are 75yo and our primary source of income is social security.
Direct TV called wanting our service back. They offered 150 channels for $34.99 which I thought was reasonable. I own my own Dish and receiver so
all they have to do is flip the switch and we would have been back on the air.
This is where the problems began, we pay every thing with a check and don't own a credit card. I was told to go to Walgreen and get a pre paid card for them to connect us.The card we bought was a gift card with no expriation date. They would not honor it, so no service. In 10 years with Direct Tv I was never late with a payment. Direct TV called me I did not call them.
It looks as if Direct TV is begining to smell bad.
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  #2  
Old 05/29/09, 06:37 PM
Wisconsin Ann's Avatar
Happy Scrounger
 
Join Date: Feb 2007
Location: South Central Wisconsin
Posts: 13,635
I think they require a way to "secure" your payments. I had to pay the first month with my debit card, but then switched over to them withdrawing from the bank account every month.

I hate the new "leased" equipment. You still pay for the box and dish at the store...but then they charge $5.00 a month per unit, plus another $6.00 if it's a DVR, plus another $5.00 if it's HD. Then, when you want to change to another unit..they take the first unit. If we ever upgrade or drop Directv, I'm going to go ballistic when they try to take the box.

I'm sorry you've had such a bad time with it. I love my Directv, but there definately IS something changing with them...it's getting much more difficult to deal with them on any support issues, and there's so much red tape now...
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  #3  
Old 05/29/09, 06:43 PM
Brenda Groth
 
Join Date: Apr 2009
Location: Michigan
Posts: 7,817
we refused to use a credit card, we pay by check every mo.
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  #4  
Old 05/29/09, 08:35 PM
 
Join Date: Apr 2009
Location: mn
Posts: 896
this is what happens when they get so big ...
they start thinking that there the only kid on the block !!!!!!
in some places that my be the case ,, but not here ...
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  #5  
Old 05/30/09, 07:40 AM
 
Join Date: Dec 2004
Location: North Carolina
Posts: 1,706
Go to radio shack and get a good outdoor antenna for $100. Get someone you know to install it for you.

Youll be suparised how many stations you can get and the quality of them.

No more monthly bills to direct tv.
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  #6  
Old 05/30/09, 09:49 AM
 
Join Date: May 2008
Location: Alvin, Tx
Posts: 1,881
Randy, please expound on this. Is there a way to find what stations you get?
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  #7  
Old 05/30/09, 12:11 PM
Nette's Avatar
 
Join Date: Aug 2003
Location: NC
Posts: 1,803
Off topic, but I had to call DirecTV this morning. Lightening came in on my receiver last night, and I called to see about getting it replaced. Well, they have this automated voice thing, where you ask your question, and it's "supposed" to understand you and direct your call accordingly. What to say???? Finally I said, "I need to replace my receiver." Now here I need to add that I'm from NC, and to most folks, probably sound VERY southern. I want you to know that they directed my call to the fakest talkin' southern belle I've ever heard! She was trying to be so cutsie with her little drawl and her southern expressions. She said, "Now Honey, can you just read to me that lonnnnnggg number on the card. Why, it's lonnnngggg as the state of Texas." I swear, that's what she said. I guess she detected that I wasn't impressed with her efforts, because she dropped the whole attempt, and reverted to talking in a "normal" accent. All I can figure is that prior to picking up on my call, the machine must have told her to talk "southern." Lord have mercy...
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  #8  
Old 05/31/09, 01:53 AM
EDDIE BUCK's Avatar  
Join Date: Jul 2005
Location: Eastern N.C.
Posts: 8,834
Quote:
Originally Posted by DaniR1968 View Post
Randy, please expound on this. Is there a way to find what stations you get?
I think this link will answer your question about channels in your area. http://www.fcc.gov/mb/engineering/maps/
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  #9  
Old 05/31/09, 07:36 AM
 
Join Date: Dec 2004
Location: North Carolina
Posts: 1,706
Quote:
Originally Posted by DaniR1968 View Post
Randy, please expound on this. Is there a way to find what stations you get?
this site will help you pick out a antenna and tell you what stations yiou should get with it.

with the broadcasters going to digital, you will be able to pick up many new stations you couldnt before.

http://www.antennaweb.org/aw/welcome.aspx
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  #10  
Old 05/31/09, 02:29 PM
 
Join Date: Jan 2004
Location: MN
Posts: 7,609
Quote:
Originally Posted by Randy Rooster View Post
this site will help you pick out a antenna and tell you what stations yiou should get with it.

with the broadcasters going to digital, you will be able to pick up many new stations you couldnt before.

http://www.antennaweb.org/aw/welcome.aspx
Those are a couple of good web links mentioned so far.

I live in the country, on top of a hill, with a 2 story house, with a mast on top of the roof, with a hardwood grove from the south to the northwest of the house. North to almost the south is more open, but I do have big trees in those directions too.

My stations are high-power ones to the north of my by 80-90 miles, a mid-power station to the east of my about 40 miles, and a low-power repeater array to the southwest of me about 25 miles.

Digital TV sucks.

I could pull analog signals from all those directions with the big $100 radio Shack ant on my roof. With old flat lead wire, no amp. Some days the long distance worked; in other weather condsitions the low power repeater worked from the other direction. Always got 4-10 analog channels, year around.

Digital either works or it doesn't, there is no fuzzy picture watching. For someone on the fringe like me, I'm used to seeing a little fiuzz. Now I see little.

The repeater station SW of me, closest, I can get analog stations through the trees - but no analog signals. It's a winter-only option now.

The fairly close station east of me has a strong signal - but it will 'blank out' or skip, every 3-10 seconds. Real strong, but not stable. For 2 years now, they have been 'working' on things. Currently their digital signals are down, and have been for over a week. Their analog signal also has glitches. Even on cable in town - their signal is terrible, or blacks out for a few hours every now and then.

The digital signals from far away - 80 miles - are _beautiful_. About 20% of the time. Calm weather, low wind, clear, at night. During the day, they are marginal, and blank out at certain sun angles, airplane interference, windy, or cloud cover. Winter is far better than summer.

Gosh forbid it rains anywhere, then all digital signals from anywhere go out.

The best digital signal I get is from 80 miles away, they are broadcasting it on UHF 33, BUT when the change comes they will revert to channel 11 - a VHF frequency. So, I can't even count on that channel coming in after the change.

One UHF channel made the change, and dropped the analog broadcast. I _think_ they are opperating at full power digital. That are not much different than they used to be for coming in.

Most analog signals have dropped to 1/2 power, and come in poorly for me now.

Most digital signals are coming in at 1/2 power, but the 'coverage maps' you can get at the other links don't show much improvement.

I listen to the stuff the TV stations tell us about the changeover. It only covers people living 20 miles from their tower, it seems, nothing _helpful_.

I talked with my Radio Shak guy (I had to tell him that ch 11 (as well as 9 & 12) will revert to broadcasting on VHF, not the temperary UHF number they have now. His comment was, oh, boy, I bet a lot of people will be in again that we sold UHF antenneas to..... Well, I didn't get many of my questions answered there....

My friends with cable TV - nothing but troubles with digital signals. Most cable owners aren't broadcasting true 1080p, but a compressed to 720 or even less. digital signals have no room for error, so any glitch is a major issue, not 'just a little fussy'. One friend wanted full digital all the way through; he is on his 3rd decoder from the cable company, and this one still has issues. His folks had to return a new TV for not working; then the cable company ended up fixing their cable out on the pole after all.....

It's only TV, but for what the cable & sat compaies are charging per month, they need to buck up & provide a real service, not the junk they are.

Free over the air digital is about worthless to anyone who isn't in the shadow of a broadcast tower. They don't have the bugs worked out, and they don't really seem to know what they are doing. The signal has to come so perfectly to you. No more can you pick up a signal from 3 different directions, nor in bad weather, or with any kind of interference from trees or anything.

Everything is still changing so much, and despite all the talking, no one is giving out accurate info - TV stations themselves, nor electronic stores. The maps from the web sites say I couldn't get the analog signals, but I watched those channels for 40 years. Now I sometimes get the digital signals they say I shouldn't get, but I can't stand to watch the choppy reception from the station they tell me should be rock solid.

Blah. It's only TV, I know. But - blah.

--->Paul
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  #11  
Old 05/31/09, 04:27 PM
arabian knight's Avatar
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Join Date: Dec 2005
Location: West Central WI.
Posts: 21,249
Just remember that in JUNE 12th ALL people using these boxes MUST Rescan as the stations that are weak now or not even using the Digital Signal will be coming in the mix as don't forget that switch over date was Posponed for 6 Months.
Quote:
Congress recently passed the DTV Delay Act, which extends the deadline for full-power broadcast TV stations to complete the DTV transition from February 17, 2009, to June 12, 2009. The new law allows more time for consumers to be prepared for the DTV transition. However, Congress did not require stations to continue broadcasting in analog after February 17th, and stations may choose to complete their transition, and stop broadcasting in analog, before June 12th.
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  #12  
Old 05/31/09, 04:57 PM
 
Join Date: Jan 2004
Location: MN
Posts: 7,609
Quote:
Originally Posted by arabian knight View Post
Just remember that in JUNE 12th ALL people using these boxes MUST Rescan as the stations that are weak now or not even using the Digital Signal will be coming in the mix as don't forget that switch over date was Posponed for 6 Months.
One public station that might almost reach me won't have their new tower built until October.

The close station to me seems to be having serious digital issues, no idea when they will actually go full power, or be back on air at all.

Another off on the fringe will be ready in August sometime. They think.

There is no set date as to when this will happen.

Unlike analog signals, your TV or box needs to actually go out & look for the signals, you can't just go to the channel & see if it is there.

So, rabbit ears that you used to move to tune in different channels - nope, doesn't work thaqt way. Can't really for sure aim your antennea with most sets to look for a stronger signal - you can use the compass directions the above web sites provide, but that doesn't help much with rabbit ears.

My digital TV doesn't have an 'add' feature to scan for more digital channels. When I ask it to scan, it resets to none, and rescans for everything. So, whatever comes in that day, that time, I get. The rest of the channels go away.

So when the weather or wind makes one direction worse, the other direction better for recieving stations - I don't get to keep the channels that don't work today.....

If you look into this deal deeply, it's just a mess. They picked a frequency & method that doesn't work if there is an motion involved, so you can't get digital signals in a car, or moving. Or if the wind blows your antennea a bit. So now they are looking into setting aside an area for mobile TV, so everyone gets to put up yet another antennea and another set of towers and use up more frequencies for _that_.

The committee that set up this deal didn't seem to know much about broadcast transmission of streaming video, or the needs & reality of what works in the real world.

I know, it's just TV.

--->Paul
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  #13  
Old 05/31/09, 07:26 PM
Katie
 
Join Date: Sep 2007
Location: Twining, Mi.
Posts: 19,930
We have also had Direct TV for over 10 years & what irritates me is I see the special deals for new customers only with a cheaper rate & more channel's, etc. But why don't they give that to the regular,on time paying, loyal, long time customers like all of us?
I keep thinking I'm going to switch to Dish network for there special then when the contract's up in 2 years I'll switch back for Direct TV's special. Just not sure about going through all that yet, maybe it won't be as much trouble as I'm thinking it will.
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  #14  
Old 05/31/09, 09:00 PM
Registered User
 
Join Date: Apr 2009
Location: SoCal
Posts: 26
Quote:
Originally Posted by rambler View Post
Unlike analog signals, your TV or box needs to actually go out & look for the signals, you can't just go to the channel & see if it is there.
. . .
Can't really for sure aim your antennea with most sets to look for a stronger signal - you can use the compass directions the above web sites provide, but that doesn't help much with rabbit ears.
. . .
My digital TV doesn't have an 'add' feature to scan for more digital channels.
All 4 of my DigitalTV tuners can directly tune to (and add) any channel in the TV spectrum -- doesn't matter if there's something being broadcast or not -- and all 4 have signal strength meters to help aim the antenna. This includes my 2 converter boxes (different brands, both under $50) and a usb connected tuner on my computer ($129).

You might want to get another tuner.....
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  #15  
Old 06/01/09, 11:54 AM
 
Join Date: Dec 2004
Location: North Carolina
Posts: 1,706
Rambler-

My area of South East North Carolina completely switched to digital ( we were the test for the whole country) way back in September. I couldnt be happier with the quality of the signals I am picking up. I expect to pick up more signals when Northeast South Carolina makes the complete switch and powers up their digital signals.

Sorry to hear your results havent been as good. It may have more to do with what the stations are doing right or wrong than the technology itself.
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