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  #1  
Old 01/22/12, 10:12 PM
Danaus29's Avatar  
Join Date: Sep 2005
Location: Ohio
Posts: 19,186
Thought you'd all get a kick out of this email

Note: This is a service message with information related to your Chase account(s). It may include specific details about transactions, products or online services. If you recently cancelled your account, please disregard this message.

Dear Chase OnlineSM Customer:

This is a security alert from Chase Online Banking Fraud Prevention about your account with chase bank. We identified activity on your account that may be fraudulent and ask you verify the activity immediately. We have attempted to contact you via phone at the number you provided on your account and have been unable to reach you and/or left a message. If you have already responded to our phone call, please disregard this message.

For your protection, transactions on your account may be limited until you are able to verify the activity. We realize that this precaution may cause you some inconvenience; however keeping your account safe is one of our top priorities.Log on to our website to rectify this on www.chase.com

We need you to update your account information for your online banking to be re-activated
please update your billing information today by clicking

here Chase Online After a few clicks,

Please don't reply directly to this automatically-generated e-mail message.

Sincerely,

Online Banking Team

JPMorgan Chase Bank, N.A. Member FDIC
©2012 JPMorgan Chase & Co.


The funny part is that I don't even bank with Chase! Hahahaha!
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  #2  
Old 01/22/12, 10:37 PM
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Location: New York
Posts: 9,894
Some store cards use Chase, make sure its nothing like that.
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  #3  
Old 01/23/12, 07:29 AM
 
Join Date: May 2010
Location: Central oklahoma
Posts: 3,063
You should edit out the link so someone else doesnt haphazardly click on it.
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  #4  
Old 01/23/12, 08:05 AM
 
Join Date: Aug 2011
Location: Nevada
Posts: 217
How would clicking on the link be a problem? In the original e-mail the link could have been written something like "Click Here" with the actually link hidden int eh HTML of the massage.

You could even write it like "Chase Bank" But if you write www.chase.com that is an actually web address and the e-mail makes it a link all on it's own just like the message above did. Any hidden miss direction does not get copied and pasted.

In this case you can simply open a new window. type in www.chase.com and see if it takes you to a chase web site. in this case it does. This is how I know. I googled the word "Chase" The very first link on the list of that search is "CHASE OFFICIAL SITE" So I clicked on that. It took me to a page where I can open a bank account. On that page is a header that is a link to the home page. I clicked on that and it took me to the exact same page as the link in the message above "www.chase.com" does. IT is a log in page for anyone with an account with Chase Bank.

Now if you do not think you have an account with chase bank, and in fact you don't their is nothing to worry about. If you do have an account and you think this e-mail may have had a hidden keylogger on it. that means it will load a program on your computer that will record anything you type. then you need to worry. But in order for your computer to have a keylogger on it you had to have loaded it. You will know if you did that. You will not necessarily know it was a keylogger but you will know you loaded a program. This is why you can open an e-mail but never click on any link in an e-mail. IT could be the command to load a program. This can be done with photos as well and sometimes mailboxes will open photos along with the rest of an e-mail. that is a bad thing if the program was embedded in the photo.

Did the original e-mail have photos? Did those photos appear when you opened the e-mail? Did you click on anything other than just opening the e-mail? if not then you have little to nothing to worry about and chase wants to make sure your account is not being used without you permission.

Last edited by DanielY; 01/23/12 at 08:14 AM.
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  #5  
Old 01/23/12, 09:00 AM
Nomad's Avatar
 
Join Date: Dec 2002
Location: Northeast Ohio
Posts: 4,212
I got one yesterday from Bank of America. Same deal, I don't have an account with them.

Nomad
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  #6  
Old 01/23/12, 11:57 AM
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Join Date: Jun 2006
Location: Tennessee
Posts: 2,131
I have got them from several different banks and always just forward them to the bank's fraud department. Every one of the banks has let me know that they did not send it and that unless people send them the emails they can't put a stop to them. Always check their website and get their phone number, most will have an 800 # and ask for the fraud department and they will tell you exactly where to forward the email.
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  #7  
Old 01/23/12, 01:17 PM
 
Join Date: Sep 2002
Location: Missouri
Posts: 4,440
Heard on the noon news that there has been a surge lately in these fradulent bank emails. The crooks will do anything to get some unaware person to give them account access.
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  #8  
Old 01/24/12, 06:29 PM
Danaus29's Avatar  
Join Date: Sep 2005
Location: Ohio
Posts: 19,186
The Chase Online part in the "here Chase Online After a few clicks" sentence. Already edited by HT.

No store cards, no prepaid cards. And I never never bank online.

DanielY, thanks for the heads up. I knew www.chase.com was their real site. No I didn't click on anything, especially not their "click here" link. I will run a couple scans just to make sure there wasn't anything downloaded to my computer.

And some companies say on-line banking is safer than live or snail mail banking. Sure, they can keep saying that and then crap like this pops up and reaffirms that on-line banking is not as safe as they claim.
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