
01/11/11, 03:04 PM
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Join Date: Dec 2004
Posts: 5,522
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Ferry Morse customer service, good experience.
I bought two packs of 'Barbados Hybrid' broccoli seed at Home Depot about two weeks ago. Went to seed them today and found that the seeds were all crushed. HD is about 25 miles away and so I wasn't about to drive all the way down there to exchange them, so I called the number on the back of the seed packets. Asked the lady what their policy was for crushed seeds and she said they would replace them with no problem. She needed the lot # and item # on the seed packet, and to know where I bought them. Didn't need any info from my HD receipt, which is good because I threw it away. I explained it was too far for me to drive to exchange them and I didn't know when I'd be going there again anyway. She got my address and told me they would send me 'several' packs of seed. I was pretty happy about that.
I have some PacMan seed I can seed in the meantime, and should still have time to seed the replacement seeds unless they take two months to get here. I like the hybrid broccolis because they are much tougher in our climate than the op's. Green Goliath is an o.p. that does ok, but I get much better production from the PacMan and Barbados, because they mature before it starts to get warm here, which is like mid-March.
I admit I was surprised by Ferry Morse's response.
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