Jeffers Pet

[KellyHill]

In November of last year I ordered 5 coats for my rat terriers. 2 of them came and the packing slip said the other 3 were backordered. Thats not a problem, I can wait. Then I forgot about it.
Wednesday I received a new Jeffers Pet catalog and suddenly remembered the coats that were backordered, they had never come! So I sent them an e-mail explaining that I had ordered the coats, they were backordered, I forgot, Its been a LOOONG time, is there any thing that could be done about my order?
They e-mailed me back the next morning (yesterday) and said "it appears that do to a glitch in the system the backorder was released but did not ship."

Happy Day!!! They shipped them out yesterday! :banana02:

so I just wanted to give them a thumbs up! for sending my dog coats, even after 5 1/2 months. I understand glitches happen, and I should have contacted them earlier.

[Pamela]

I've ordered from Jeffers for years and have always been happy with them. Glad it all worked out !

[longshadowfarms]

Originally Posted by Pamela

I've ordered from Jeffers for years and have always been happy with them. Glad it all worked out !

Ditto! I've always had good experiences with ordering from them. So do we get to see pictures of these coats and dogs?? (hint, hint)

[RandB]

I have also been a Jeffers customer for awhile, and have always had good experiences with them.

[Just Little Me]

Link please????

[Woodpecker]

I have ordered from them a few times and have been pleased. Here is the link http://www.jefferspets.com/ssc/.

[greenacres]

I was kinda worried when I saw this. I am going to order from Jeffer's tomorrow. Glad to hear something good.

[KellyHill]

I'm really happy with them, I told them I was going to brag them up to anybody who would listen. I really think good customer service should be rewarded!

I'll try to get a picture of one of the dogs in her coat, she hates it, and thinks I'm punishing her when she has it on, then discovers she is warmer, then its ok ..... kinda!