I just joined Swag Bucks yesterday, so I'm following the thread already here closely now
I have done screenings for surveys, most of which I get a "thanks but you don't qualify" message for fairly quickly. Well today I did the pre-qual questions for a 150-point 28 minute survey and was told that I DID qualify for it
About 25 minutes in, when I clicked the same button at the bottom of the screen that I'd been clicking to advance to the next page the entire time, I got a message that essentially said "We're sorry but you don't qualify for this survey. We've given you 1 Swagbuck for trying."
Now I'm used to spending 5 minutes on pre-qual questions and getting told that. But after being told that I DID qualify for a survey, and spending that much time on it, I'm honestly
that I didn't get the 150 points I was supposed to get.
I sent a message to customer support and almost immediately got an email back saying that people aren't going to qualify for every survey they answer the pre-qual questions on, blah blah. It's clear that nobody read the email and it does NOT address my issue. So I re-sent the message with an additional explanation, and got the same instant response email saying sorry you're frustrated that you didn't qualify for a survey
I DID QUALIFY!!!!! Has anybody else run into this before? Is a real person going to review my inquiries to SwagBucks or is the auto reply email all I'm going to get? Honestly, beyond the 5 "thanks but no thanks" SwagBucks I get for surveys, I'm not going to mess with them anymore if this is how they're going to go.