
01/19/09, 07:45 PM
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Join Date: Nov 2004
Location: Delaware
Posts: 2,247
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Quote:
Originally Posted by Nevada
I didn't go with AMEX either, but I did get an online gateway. I used Authorize.net for a gateway. That was so I could allow new Internet subscribers to create new dialup accounts automatically from my website 24/7.
Quite frankly, I had a bad experience closing the merchant account when I didn't need it anymore. They kept charging me the monthly minimum (around $40), and just pretended that the account was still opened. I called & wrote them about it, but it didn't do any good. They just kept removing it from my checking account automatically every month.
What I decided to do was just close the checking account at my bank. That's when things started to get fun. About three weeks after closing the account I got a notice from the bank that I was overdrawn. I called the bank's toll-free number and explained that there must be a mistake, since that account had been closed weeks before. The agent said, "Yes, I can see that, but the account has been reopened." I asked, "By whom?" He told me that it was automatically reopened to pay a debit.
I went to the local branch and finally got it straightened out, but it was a genuine hassle. Evidently banks do little favors for other banks, like reopening closed accounts to remove money that isn't there.
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I believe you. The bank reopened a cancelled credit card from 6 months ago to charge up 3 transactions from a porn site where that somone had stole the number. Well they really didn't reopen it, they accepted the charges for it on the old card and charged my new replacement credit card. It took 2 months to get my money put back. I had to call the porn company NOT THE BANK to have them reverse the charges. The bank didn't take any responsibility for the problem.
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