Quote:
Originally Posted by lharvey
I agree with Nevada, they tend, are, heavy handed but what are us mere mortals to do.
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It's the way they operate -- with threats. If you don't comply with spamcop's demands they'll put you out of business. They don't do it with legal action, they do it by threatening the entire Internet community.
Here's how it works (I know that you know Lee, this is for others' benefit):
When spamcop gets a complaint and judges the complaint to be spam, they demand that the network provider act against the subscriber (normally they demand that the subscriber be banned). If the network provider refuses to comply, or spamcop finds evidence that the network provider didn't comply, spamcop will ask other network providers to refuse email from that provider. If you can imagine the effect of having a provider like Earthlink have all of its subscribers' email refused, you'll see how powerful that threat can be.
So how do they know that other network providers won't just accept Earthlink email anymore? Because of it's learned that a network provider refuses to respect the boycott then they will be also be put on the boycott list.
To give you an idea of how powerful this boycott system is, at one time UUNet was the largest dialup connectivity network provider in the country, and spamcop was able to bring them to their knees to comply. During that few days, spamcop virtually froze email from ISPs all over the country. The ISPs using UUNet for connectivity put enormous pressure on UUnet, so UUNet had to fully comply with spamcop's demands.
Spamcop's tactics are as ugly as they get, but they are effective.
When I hosted email for my dialup subs, I had anti-spam software installed on the server. It only allowed a certain number of email messages to be sent in a given period of time, and it also limited the number of recipients to any one email message. If I didn't have that software in place I would have had spammers open an account at 2:00 am and spam me out of business before I got up the next morning.
Hosting is a lot more sane than dialup as far as spam goes. The relationship a hosting subscriber has with a web host is different than the relationship a dialup subscriber has with an ISP. Web hosts are in a lot better position to be accommodating to legitimate bulk emailers than a dialup provider can be.
I did still have issues with legitimate bulk emailers though. Very often churches, schools, and businesses need to send large volumes of legitimate solicited email. Software exceptions can be made to accommodate those subscribers on an individual basis, but I usually recommended using bulk email management software through a hosting account whenever possible.